Shipping Delays until February 20th, 2024

SHIPPING OPTIONS, PRICES, AND TIMES

We Ship Worldwide!

How Long Is Shipping?

 

Estimated number of business days it takes until you will receive your order after placing it on the website. Business days do not include Saturdays, Sundays, or US holidays. This time includes processing and in-transit time for your order.

 

 

PROCESSING TIME: When Will My Order Ship?

• The processing time for shipping is 3 - 5 business days (preparing items). Fashion Closet Clothing is NOT responsible for any potential delays after items have been shipped as it is provided by the carrier and may vary with weather and package origin and destination.
• For Custom orders, such as pieces of jewelry, shipping may have longer wait time before being shipped since it is being crafted with love.
• Most shipping companies are following strict guidelines to ensure packages are safe before delivery.
• If you are ordering from our "Sale Item" collection, your processing time is 2 business day or less. It should ship from our facility within 24 hours, and you will receive it within 2-5 business days (depending on your location).
• Any purchase (sale Collection only) made past 5pm (EST) will begin processing on the next business day.

SHIPPING INFORMATION

• For credit/ debit card payments billing and shipping address must match as well as CVV number.
• Please make sure all shipping information is correct before checking out. WE WILL NOT CHANGE SHIPPING ADDRESSES AFTER AN ORDER IS PLACED.
• If you live in a building or apartment, please add your building and/or apartment number.
• Fashion Closet Clothing does not take responsibility for INCORRECT SHIPPING INFORMATION INPUTTED! If the package is returned as non-deliverable, we will typically issue a store credit for the net price of your item(s) minus the shipping charge.
• If you want your package reshipped, you will need to pay a reshipment fee.
• WE ONLY SHIP TO THE ADDRESS ENTERED DURING CHECKOUT.

Any purchase above $500.00 USD, will require identification before order is process within 72 hours or a refund with be issued.

TRACKING INFORMATION

• Please understand that our packages are shipped via our Fulfillment Center, tracking information will not be available right away.
• The tracking number will be received 2 - 5 days later after your package has been shipped. We will notify you once your package has shipped.
• If your tracking information states that your package was delivered and you have not yet received it, you must contact the delivery carrier (usually USPS) to address the issue directly with them.
• Fashion Closet Clothing does not hold or accept responsibility for packages that have been stated as DELIVERED by the carrier.
• We do not issue refunds or store credits for packages that the carrier confirms as being delivered without a written letter from such carrier(s). We are not responsible for lost or stolen packages.
• After you receive shipping confirmation from us; all questions regarding delivery must be directed to carrier USPS/UPS/DHL.

ITEMS OUT OF STOCK

• Please note that if your order includes multiple items and one or more of the items are out of stock or unavailable at the time to ship.
• We may ship the items that are available first and we will wait to ship the remaining items or issue you a store credit if the wait time is too long. Also, you will be given the option of a refund, or store credit if your item is out of stock.
• FOR EXHANGES PLEASE RETURN ITEM SO YOU MAY RECEIVE A REFUND AND PLACE ANOTHER ORDER FOR THE CORRECT ITEM. (SHIPPING FEE IS NONREFUNDABLE)

DELAYS AND APPRECIATION

• Please be aware that due to circumstances beyond our control, multiple carriers are experiencing delays at this time.
• We kindly ask for your patience and understanding if your order experiences any delays.
• Please allow up to 3 - 7 business days for your tracking number to be updated with new information.
• We sincerely apologize for any inconvenience this may cause and appreciate your cooperation during these challenging times.

Thank you for choosing
Fashion Closet Clothing,
stay safe!