Return Policy

Returns:

If you wish to return an item, please contact us at info@fashionclosetclothing.com within 5 days of delivery date and time to be eligible for a return.

  • Failure to contact us within 5 days of delivery will result in the inability to return or refund the item.
  • We reserve the right to deny any returns or exchanges. At this time, we are not accepting exchanges.
  • Customers must receive their package and send it back to us to initiate the refund process.
  • The shipping fee is nonrefundable, and customers are responsible for the return shipping fee.
  • A 15% Hazard Restock fee will be deducted from successful returns and refunds.
  • Please see our Shipping Policy for additional information.

 

Damage Merchandise:

  • We inspect all merchandise before shipping to minimize damaged items.
  • If you receive any damaged merchandise, please contact us within 24 hours.
  • Failure to do so will result in the inability to receive a new item or store credit.


Worn or Smoke Items:

  • Returned items will be inspected for signs of wear or smoke.
  • If the item does not match the original condition, the buyer will not receive a store credit nor refund.


Contacting Fashion Closet Clothing:

  • Please read our Refund and Return Policies before making a purchase.
  • If you have any questions, please contact us at info@fashionclosetclothing.com.
  • Please include your order number in your email so that we can respond efficiently.