Return Policy
Returns:
If you wish to return an item, please contact us at info@fashionclosetclothing.com within 5 days of delivery date and time to be eligible for a return.
- Failure to contact us within 5 days of delivery will result in the inability to return or refund the item.
- We reserve the right to deny any returns or exchanges. At this time, we are not accepting exchanges.
- Customers must receive their package and send it back to us to initiate the refund process.
- The shipping fee is nonrefundable, and customers are responsible for the return shipping fee.
- A 15% Hazard Restock fee will be deducted from successful returns and refunds.
- We do not accept returns or exchanges for international orders. Please ensure you review your order details carefully before finalizing your purchase.
- Please see our Shipping Policy for additional information.
Damage Merchandise:
- We inspect all merchandise before shipping to minimize damaged items.
- If you receive any damaged merchandise, please contact us within 24 hours.
- Failure to do so will result in the inability to receive a new item or store credit.
Worn or Smoke Items:
- Returned items will be inspected for signs of wear or smoke.
- If the item does not match the original condition, the buyer will not receive a store credit nor refund.
Contacting Fashion Closet Clothing:
- Please read our Refund and Return Policies before making a purchase.
- If you have any questions, please contact us at info@fashionclosetclothing.com.
- Please include your order number in your email so that we can respond efficiently.